his document contains the Conditions governing the use of this website and the contract that binds both of us – You and us – (hereinafter the “Conditions”). These Conditions establish the rights and obligations of all users (hereinafter “You” / “your”) and those of www.ramonplaart.com (hereinafter “we” / “our” / “the Seller”) in relation to the products / services that we offer through this website. We kindly ask you to read these Conditions and our Privacy Policy carefully before clicking on the “Place order” button to place your order. By using this website or placing an order through it, you agree to be bound by these Conditions and by our Privacy Policy, therefore, if you do not agree with all the Conditions and the Privacy Policy, do not you must make any order.

These Conditions could be modified, so you should read them before placing each order.
If you have any questions related to the purchase conditions or the privacy policy, you can contact us through informarte@ramonplaart.com


These Conditions are the only conditions applicable to the use of this website and supersede any other, except with the express prior written consent of the Seller. These Conditions are important to both you and us since they have been designed to create a legally binding agreement between us, protecting your rights as a customer and our rights as a company. You declare that, by placing your order, you have read and accept these Conditions without reservation.
You agree that:
You may only use the website to make legally valid inquiries or orders.
You will not be able to make any speculative, false or fraudulent order. If we have reasonable grounds to believe that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.
You are also obliged to provide us in a certain and correct way your email address, postal address and / or other contact information and you agree that we may use this information to contact you if necessary (see our Privacy Policy ).
If you do not provide us with all the information we need, we will not be able to process your order.
By placing an order through this website, you guarantee that you are over 18 years of age and that you have the legal capacity to enter into binding contracts.


Items offered through this website will only be available for sale in Europe.


This information and the details contained in this website do not constitute an offer to sell, but rather an invitation to do business. There will be no contract between you and us in relation to any product until your order has been expressly accepted by us (even if your account has already been charged). If your offer is not accepted and a charge has already been made to your account, the amount thereof will be refunded in full.
To place an order, you must follow the online purchase procedure and click on “Place Order”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Note that this does not mean that your order has been accepted, since it constitutes an offer that you make to us to buy one or more products. All orders are subject to our acceptance and we will confirm such acceptance by sending you an email in which we confirm that the product is being shipped (the Shipping Confirmation). The contract for the purchase of a product between us (Contract) will be formalized only when we send you the Shipping Confirmation.
Only those products listed in the Shipping Confirmation will be the object of the Contract. We will not be obliged to supply you with any other products that may have been ordered until we confirm their delivery in a separate Shipping Confirmation.


Todos los pedidos de productos están sujetos a la disponibilidad de los mismos y, en este sentido, si se producen dificultades en cuanto a su suministro, o si no quedan artículos en stock, nos reservamos el derecho de facilitarle información acerca de productos sustitutivos de calidad y valor igual o superior que Usted podrá encargar. Si no desea hacer un pedido de esos productos sustitutivos, le reembolsaremos cualquier cantidad que pudiera Usted haber abonado.


We reserve the right to withdraw any Product from this website at any time and / or to remove or modify any material or content on it. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after we have sent the Order Confirmation, and we reserve the right to do so at any time, in our sole discretion. We will not be liable to you or to any third party for the removal of any product from this website, regardless of whether said product has been sold or not; removing or modifying any material or content on the website, or for refusing to process an order once we have sent you the Order Confirmation.


Your right to withdraw from the Contract will apply exclusively to those products that are returned in the same conditions in which you received them. It must also include all instructions, documents and packaging of the products. No refund will be made if the product has been used or if it has suffered any damage, so you must be careful with the product / s while they are in your possession.
You will not have the right to withdraw from the Contract whose purpose is the supply of personalized products.
Please treat the products with reasonable care while they are in your possession and save, if possible, the original boxes and packaging in case of return.
You have a legal period of 14 calendar days to exercise your right of withdrawal from the date of receipt of the package at the shipping address indicated in the order. To exercise your right of withdrawal, you do not need to indicate the reason for your decision, although you must notify us by e-mail to informarte@ramonplaart.com. You will find more details about this right recognized by law, as well as the explanation on how to exercise it in the Returns Policy clause (see Clause 14) of these conditions.
This provision does not affect the rights recognized to the consumer by current legislation.


Once you have placed an order and received the «new order confirmation», you can only make changes to your order by communicating it by email to informarte@ramonplaart.com, as long as we have not previously sent you the «shipping confirmation».


Without prejudice to what is established in Clause 5 above and unless extraordinary circumstances occur, we will send the order for the product / s listed in the Order Confirmation within 20 working days from the date of the same, except if The order is sent to the Balearic Islands whose delivery time will be 30 working days.
The delay may be due to the following reasons:
• Unforeseen circumstances.
• Delivery area.
• Delay in delivery by our supplier, in this case the customer will be informed promptly.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid.
For more details, see our Returns Policy included in this document, clause 14).


Everything related to the delivery of the product will be managed directly with the company in charge of it. If you need it, please contact us through the mail informarte@ramonplaart.com and we will inform you about it or we will give you the necessary information to manage your shipment.


The risks of the Products will be your responsibility from the moment of delivery.
You will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (as defined in clause 8), if the latter took place at a later time.


The price of the products will be the one stipulated at all times on our website, except in the case of a manifest error. Although we try to ensure that all prices listed on the page are correct, errors can occur. If we discover an error in the price of the products that you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be considered canceled and the amounts that have been paid will be fully refunded. The prices shown on our website are valid exclusively for sale.
We will not be obliged to supply you with the product (s) at the incorrect lower price (even if we have sent you the Shipping Confirmation) if the error in the price is obvious and unambiguous and could have been reasonably recognized by you as an incorrect price.
The prices on the website include VAT and shipping costs, except for shipments outside of Spain, whose shipping costs will be updated automatically in the purchase process. (Here would go what we commented to calculate a fixed price for shipments outside of Spain. It could be an average)
Once you have made your purchases, all the items you want to buy will have been added to your cart and the next step will be to process the order and make the payment. Fill in or check the billing information, your order details, the address to which you want the order to be sent and the address where the invoice will be sent.
Indicate the payment method: paypal or BANK TRANSFER. (I would include this form of payment since if we only put P <aypal, we could leave a lot of people out.)


In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT).


If you wish to withdraw from the Contract within the period indicated in clause 7 above, and return all or part of an order, you must follow the following steps:
Wait to receive the package at the shipping address indicated in the order.
Print the order invoice, you can find it in the order confirmation e-mail or on the web in the My Account section. Print it and mark the product / s to be returned.
In the return package, include the invoice, and send it to the following address:
Any return that is carried out must respect the conditions stipulated in the following section and except for a defect, they will only affect the value of the merchandise, not reimbursing the amount of the shipping costs of the corresponding return.
Return conditions:
It is necessary that the product / s be returned in perfect condition and in their original packaging, the product / s that are not returned in the same conditions in which they were sent, may not be subject to exchange. Please return the item using or including its original packaging in addition to the instructions, documentation and packaging that may accompany it.
The exchange or return of those products that are not in the same conditions in which you received them, or that have been used beyond the mere opening of the product will not proceed. Used, broken or dirty product / s will not be accepted.
Each product / s in accordance with the general exchange conditions will be replaced within a maximum period of 15 days and will correspond to the amount of the product / s returned. The shipping costs subject to the return of the package will not be reimbursed except in the event of a shipping error of the product / s by www.ramonplaart.com
You can place a new order or report the change of the product / s for another and pay the difference in the amount between the product / s that you wish to be exchanged. The shipping costs derived from the return of the merchandise to our warehouses are your responsibility; Except in the case of an error or product defect on the part of www.ramonplaart.com.
Defective products:
In cases where you consider that at the time of delivery the product does not comply with the provisions of the Contract, you must contact us immediately by sending an email to the account informarte@ramonplaart.com , providing the product data as well as the damage it suffers.
www.ramonplaart.com is responsible for the lack of conformity that is manifested within a period of two years from delivery. The client must inform Décor Giménez of the lack of conformity within two months of becoming aware of it; as indicated in article 120 of the Consolidated Text of the General Law for the defense of Consumers and Users (TRLGDCU).
Unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements expressed below, except that due to the circumstances of the case, any of them is not applicable:

  • They conform to the description made by www.ramonplaart.com and have the qualities of the product that Giménez Decoration has presented to the consumer and user in the form of a sample or model.
  • They are suitable for the uses to which products of the same type are ordinarily used.
  • They are suitable for any special use required by the consumer and user when they have informed www.ramonplaart.com at the time the contract is concluded, provided that the latter has admitted that the product is suitable for such use.
    They present the usual quality and benefits of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product and, where appropriate, the public statements about the specific characteristics of the products made by the seller, the producer or his representative, in particular in advertising or on labeling.
  • The seller will not be bound by such public statements if he demonstrates that he was unaware and could not reasonably be expected to be aware of the statement in question, that such statement had been corrected at the time of the conclusion of the contract or that such statement could not influence the decision of buy the product.

There will be no responsibility for lack of conformity that the consumer and user knew about or could not have been justifiably ignored at the time of the conclusion of the contract or that have their origin in materials supplied by the consumer and user.

Refund of returns:
www.ramonplaart.com will proceed to the return within the legal period of 15 days from when the merchandise is returned to our warehouses.
The amount of the change will correspond to the amount of the returned items. Shipping costs subject to the dispatch of the package as they are not charged will not be reimbursed. In the case of shipments outside of Spain… (THIS SECTION WILL DEPEND ON THE PRICE YOU DETERMINE FOR SHIPMENTS OUTSIDE OF SPAIN)
If the payment was made by bank transfer, we will contact you to establish the return method.
If you have any questions, you can contact us through our contact form or by sending an email to informarte@ramonplaart.com.
The amounts paid for those products that are returned due to a defect or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item and the costs that you would have incurred to return it to us.
The rights recognized by current legislation remain safe.


You acknowledge and consent that all copyright, trademark and other intellectual property rights over the materials or content that are provided as part of the website correspond at all times to us or to those who granted us a license for their use. You may make use of such material only in the way that we or those who have granted us a license for its use expressly authorize it. This will not prevent you from using this website to the extent necessary to copy the information about your order or Contact details.


Applicable regulations require that part of the information or communications we send you be in writing. By using this website, you agree that most communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this web page, in order to notify you of changes or the status of your contract.
For contractual purposes, you agree to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically meet the legal requirements of being in writing. This condition will not affect your rights recognized by law.


The notifications that you send us should preferably be sent through our contact form. In accordance with the provisions of clause 15 and unless otherwise stipulated, we may send you communications either by e-mail or to the postal address provided by you when placing an order.
It will be understood that the notifications have been received and have been correctly made at the same moment they are posted on our website, 24 hours after an email has been sent, or three days after the date of posting of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was correctly stamped and that it was duly delivered in the post office or in a mailbox and, in the case of an email , that it was sent to the email address specified by the recipient.


The Contract between you and us is binding both for you and for us, as well as for our respective successors, assignees and successors in title.
You may not transmit, assign, encumber or in any other way transfer a Contract or any of the rights or obligations derived from it in your favor or for you, without having obtained our prior written consent.
We can transmit, assign, encumber, subcontract or in any other way transfer a Contract or any of the rights or obligations derived from it in our favor or for us, at any time during the term of the Contract. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that you have as consumers recognized by law or will cancel, reduce or limit in any other way the express or implied guarantees that we could have granted you.


We will not be responsible for any breach or delay in the fulfillment of any of the obligations that we assume under a Contract, the cause of which is due to events that are beyond our reasonable control (“Force Majeure Cause”).
The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and will include in particular (without limitation) the following:
Strikes, lockouts or other industrial action.
Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (whether declared or not) or threat or preparations for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private.
Inability to use public or private telecommunication systems.
Acts, decrees, legislation, regulations or restrictions of other governments.
Strike, failures or accidents of maritime or river transport, postal or any other type of transport.
It will be understood that our obligation to comply by virtue of a Contract will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill our obligation for the duration of such period. We will use all reasonable means to end the Force Majeure Event or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Event.


If, during the term of a Contract, we cease to insist on strict compliance with any of the obligations assumed by virtue of it or any of these Conditions, or if we cease to exercise any of the rights or resources that we are empowered to exercise or filed by virtue of said Contract or these Conditions, such fact will not constitute a waiver of said rights or remedies nor will it exonerate you from complying with such obligations.
Waivers we make to enforce compliance will not constitute a waiver on our part to require subsequent compliance.
No waiver on our part of any of these Conditions and Conditions will take effect, unless it is expressly stipulated that it is a waiver and it is communicated to you in writing in accordance with the provisions of the previous Notifications section.


If any of these Conditions or any provision of a Contract are considered invalid, illegal or unenforceable in any way by the competent authority, they will be separated from the remaining Conditions, conditions and provisions that will continue to be valid to the extent permitted by law. law.


These Conditions and any document expressly referred to in them constitute the entire agreement between you and us in relation to the object of the Contract and replace any other prior pact, agreement or promise agreed between you and us verbally or by written.
You and we acknowledge having agreed to enter into this Agreement without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two before said Agreement, except as expressly stated. mentioned in these Conditions.
Neither you nor we will have recourse against any uncertain statement made by the other party, verbal or written, prior to the date of the Contract (unless such an uncertain statement had been made fraudulently) and the only remedy available to the another party will be for breach of contract in accordance with the provisions of these Conditions.


We have the right to review and modify these Conditions at any time.
You will be subject to the policies and Conditions in force at the time you place each order, except that by law or decision of government agencies we must make changes to said policies, Conditions or Privacy Policy, in which case, possible changes will also affect the orders that you have previously made.
Contracts for the purchase of products through our site will be governed by Spanish law.
Any controversy that arises or is related to said contracts will be submitted to the non-exclusive jurisdiction of the courts and tribunals of Valencia.
If you are contracting as a consumer, nothing in this clause will affect your rights as recognized by current legislation.


Your comments and suggestions will be welcomed. We kindly ask you to send us such comments and suggestions through informarte@ramonplaart.com
www.ramonplaart.com informs that the user is not obliged, at any time, to answer any forms that he receives. Likewise, www.ramonplaart.com informs its users that said data will in no case be transferred to another entity or company for commercial purposes, and that its purpose is for the exclusive use of our company.
www.ramonplaart.com informs you about the possibility that you exercise, in the terms established in the LOPDCP, the rights of access, rectification, cancellation and opposition of your personal data directly and free of charge, being the person responsible for your treatment «Ramón José Pla«, with address at Calle Cervantes 13-2 46120 Alboraya, 46120-alboraya, with DNI: 22567641H. Owner company of www.ramonplaart.com. You can avail yourself of this right, as it appears in article 5 of this law, by contacting us at the following email address: informarte@ramonplaart.com or by post to Ramón José Pla Calle Cervantes 13-2 46120 Alboraya, 46120-alboraya.